The laundry business was originally established in September 2018; however, Jacky Kamau subsequently collaborated with her brother to launch The Laundry Lady.
During an interview with NTV, Jacky expressed that despite the challenges faced along the way, she has relished each moment of the journey.
“We came together with my brother who is also my co-director and we put our money together to be able to start the business
“It was easy to do that since I started my business from where I lived. Since I had a washing machine, I was able to just get a drier,” she explained.
Equipped with a washing machine and a dryer, the duo established the business and reinvested the profits from their sales into its growth.
The company serves a diverse clientele, including families, hotels, AirBnBs, hospitals, schools, and various small enterprises.
“Our clients are from very different areas within Nairobi, we have clients from all over. We let them know when we’ve received their laundry and when it will be ready,” Jacky explained.
In the period leading up to the 2017 General Elections, Jacky lost her job.
In her search for work, she started looking into different business opportunities and eventually chose to enter the laundry industry.
“I thought about laundry, it was not east but because it is something that I was passionate about, it makes it easier to push through,” she said.
Jacky also explained how they managed to sail through the COVID-19 pandemic period even though the hotels and schools which they depended on had been affected.
“We took advantage for that because what happened is that we found most people who relied on Mama Fua and house helps for laundry had to let them go
“We positioned ourselves in the market as an on-demand laundry service provider. We had people call us, we collect the laundry and clean them. We weren’t really affected during that period,” she said.
