Nairobi, Thursday, October 8th, 2026: As part of the ongoing global 2026 Customer Service Week celebrations, the Kenya Pipeline Company (KPC) has formally recognized Vivo Energy Kenya for its exceptional operational excellence and leadership within the fuel supply value chain.
During the annual corporate recognition event, KPC presented Vivo Energy Kenya, the company that markets and distributes Shell-branded fuels and lubricants in the country, The Highest Throughputter Performer Award in FY 2025/26.
Throughput in fuel is the amount of petroleum product that moves through a particular facility during a given period. In the 2025/6 financial year, Vivo Energy Kenya attained a throughput of 1.5 billion litres, representing 15% of the total volume of fuel evacuated by OMCs via the national pipeline.
The recognition highlights Vivo Energy Kenya’s commitment to operational excellence and its ability to consistently deliver value to Kenyan motorists through a reliable fuel supply and world-class safety standards.
The KPC Oil Marketing Company (OMC) Recognition awards, now in their fourth year, serve as an industry benchmark to track and reward optimal infrastructure utilization among market players.
By securing the flagship Highest Throughputter title for the fourth year, Vivo Energy Kenya continues to demonstrate its significant supply chain capacity. By linking backend primary pipeline infrastructure efficiency to frontend customer satisfaction. During the Customer Service Week, the initiative illustrates how steady product distribution directly eliminates supply gaps for end consumers.
During the recognition ceremony, Vivo Energy Kenya Business Support and Planning Manager, Mr. Paul Kamau, expressed his heartfelt gratitude for the honour awarded to the company for the fourth year, while acknowledging and thanking KPC for its unwavering support and strong partnership over the years.
Mr. Kamau commented, “I take this opportunity to acknowledged KPC’s leadership for honouring us again this year. Vivo Energy Kenya has built a robust and resilient network that is underpinned by continuous innovation to deliver an exceptional customer experience. Our expansive network relies heavily on these infrastructure efficiencies to drive innovation, uphold a rigorous quality focus, and deliver customer-centric value to Kenyan motorists every single day. The partnership we’ve built over the years with KPC has enable us to c ytui7oipo[;]
[p0898onsistently grow our business.”
Vivo V30 5G launched in Kenya to retail at 64,999 Ksh
Mr. Kamau added that customer focus is deeply ingrained in Vivo Energy Kenya’s daily operations. This recognition serves not only as a token of gratitude but also as an encouragement for continuous improvement in service delivery. He highlighted the company’s ongoing focus on integrating quality, convenience, safety, and reliability across its network to seamlessly support the lives and livelihoods of their customers.
On his part, the Kenya Pipeline Company Acting Managing Director, Mr. Pius Mwendwa said
“We congratulate Vivo Energy Kenya for their continued leadership and high infrastructure utilization. Increasing volumes of fuel consumption handled through our pipeline network are vital to support robust national economic growth. By enhancing downstream supply chain efficiencies and ensuring absolute energy security, we continue to firmly position Kenya as a premier economic, trade, and industrial hub for the entire East African region.”
As part of the recognition event held at Shell, Adams Arcade on Ngong road, the customer-centric partnership moved from the boardroom to the pump. A hundred motorists and bodaboda operators received free fuel top-ups immediately after fuelling, transforming the logistical milestone into a direct benefit for everyday consumers.
The collaboration reflects both KPC’s and Vivo Energy Kenya’s shared commitment to supporting enterprise growth, national infrastructure development, and sustainable economic progress. By enabling optimized, efficient flow of petroleum products across primary storage terminals, the initiative is expected to continue creating a positive economic impact for businesses, industries, transport operators, and communities across the country.
