Nairobi, November 19th, 2025: NCBA Group PLC has posted a profit after tax of KES 16.4
billion in its Q3 2025 financial results which is an 8.5 per cent increase compared to KES
15.1 billion reported during a similar period in 2024.
Key Highlights
• Profit before tax of KES 20.5 billion,11.1 per cent up year on year.
• Profit after tax of KES 16.4 billion, 8.5 per cent up year on year.
• Operating income of KES 53.4 billion,13.8 per cent up year on year.
• Operating expenses of KES 27.9 billion,14.0 per cent up year on year.
• Provision for credit losses was KES 5.1 billion, 24.5 per cent up year on year.
• Digital Loans disbursed were KES 1 trillion, 35 per cent up year on year.
• Customer deposits closed at KES 488 billion, 5.3 per cent down year on year.
• Total Assets closed at KES 665 billion, 2.0 per cent down year on year.
Commenting on the results, NCBA ‘s Group Managing Director, John Gachora noted, “We are pleased to announce our financial results for the third quarter of 2025 marked by strong growth in profitability, resilient NPL coverage of 68.9 per cent, dynamic subsidiary performance and continued focus on making our customers lives easier in a broadly stable operating environment. Our profitability was driven by prudent cost of funding management and better asset quality. Over the review period, regional
subsidiaries demonstrated improved effectiveness in recovering bad debts, reflecting
disciplined execution of remedial actions. Our balance sheet remained solid with assets and customer deposits impacted by pricing adjustments and softer lending activities across the markets.”
“Our Kenya Bank subsidiary remained the key driver of Group PBT with 82 per cent contribution, while the regional subsidiaries delivered KES 2.6 billion PBT a contribution of
12.5 per cent to Group. The non-banking subsidiaries including the Investment Bank,
Bancassurance, Leasing and NCBA Insurance delivered a combined PBT growth of 48 per cent to reach KES 1.2 billion, which was a 5.5 per cent contribution to Group PBT.”
Key Business Highlights
Unwavering Customer-Centricity and Retail Expansion
In line with the Group`s customer obsession mission, NCBA Kenya Bank continued to
enable more affordable borrowing by announcing its 5th base lending rate cut this year to 13.27 per cent per annum while the ongoing monthly account maintenance fees
waiver helped customers in Kenya and Rwanda navigate the macro-economic environment with ease.
The Group`s ongoing retail network expansion now reaching 122 branches, targeted product campaigns and enhanced customer engagement initiatives were key drivers of its customer acquisition strategy. The core retail banking customers were served through multiple key Initiatives in Q3 2025 including segmented thought leadership forums, diaspora banking activations in Australia and the Middle East, card loyalty promotions and digital account onboarding service innovation.
Leadership in Asset Finance and Corporate Banking.
NCBA reinforced its market share leadership in Asset Finance by revamping the PSV proposition through offering up to 90 percent financing and bundling with Komiut, the digital fare collection platform designed to simplify, secure and modernize revenue management for public transport operators. Additionally, the Group signed vehicle financing MOUs with Mobikey and Car & General and to advance sustainable transport, partnered with CFAO Mobility (Loxea) to finance electric vehicles, including up to 90 per cent financing for the latest BYD Shark 6 plug-in hybrid pickup.
NCBA, Kabarak University partner to empower SMEs
The Group officially launched its upgraded Corporate Banking digital platform NCBA ConnectPlus to customers becoming the first bank in East Africa to deploy Intellect’s cloud-based banking solution. The platform which has already onboarded +20,000 Kenya customers will be rolled out in Uganda, Tanzania and Rwanda to provide upgraded corporate banking services for all East African clientele.
Changing The Story of Creative Entrepreneurs and The Youth
To advance its Change The Story targeted mentorship and skills development for youth
sustainability commitment, NCBA partnered with renowned music producer Motif-Di-Don
on his Elev8 LIVE music platform designed to discover, onboard and elevate new music artists.
Serving as the Group’s pilot entry into the creative economy which contributes 5.3 per
cent to Kenya`s GDP (valued at USD 110 Billion) and supporting over 300,000 creative entrepreneurs, Elev8 LIVE lays the foundation for developing tailored financial products.
This initiative underlines NCBA’s vision to bridge crucial gaps, such as access to finance and financial literacy, that have long challenged artists and creative enterprises.
Looking Forward
Looking ahead, Mr. Gachora noted. “Overall, the business environment across the region is expected to remain relatively steady with sustained strong policy management to enable resilient credit growth.
According to our in-house projections for Kenya specifically, we now expect overall output to close at 5.0 per cent in 2025, slightly up from our forecast of 4.8 per cent last year. Following this improved momentum, we see economic growth closing at 5.1 per cent in 2026.”
“For the last quarter of the year, we will focus on disciplined balance sheet management and prudent risk practices to ensure sustainable long-term growth. The Group remains adequately capitalized to fuel new opportunities, our strategic business diversification enhances our ability to adapt to evolving market conditions and our 3,900+ staff
members remain committed to serve customers with excellence.”
